Family and Children's Service
of the Capital Region
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                           Call (518) 694-8900
                       Toll Free 1 (888) 366-3211
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Are you looking for resources and referrals regarding community, health and human related services in the Greater Capital Region? We have access to many agencies enabling you to obtain the assistance you need .
The database covers the following counties:  Albany, Columbia, Fulton, Greene, Hamilton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren and Washington.


         Directory for Human Service Info Line of the Northeast
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We Need Your Information

The Database Team works year round on adding , updating and verifying information of health and human services. The database is updated every day as we learn about changes. The nation’s oldest not-for-profit Family and Children's Service of the Capital Region is partnering with the Northeastern Regional Collaborative (NERC) in the development of the Human Service Info Line of the Northeast Call Center and we need your assistance.

Add/Update New Agency/Site/Programs

Agency Information (Word Form)

Site Information (Word Form)

Services or Program Information (Word Form)

To make it as easy as possible, please use the simple instructions

INSTRUCTIONS

The profile is a Microsoft word form document that will need to be filled out as completely as possible. Depending on the size of your Agency, you may or may not have to fill out all of the sections on this profile.

The instructions for filling out forms are as follows:

  1. Please open and save each of the forms to your computer.

  2. Please specify when you save the forms if it is an Agency profile form (p-1), Site

  3. Location profile form (p-2) and Service/Program profile form (p-3).

  4. Once the profile has been saved on your computer, you can access it and save your changes at any time.

  5. To save your changes click on file then click save.

  6. Complete the “Agency” form (P-1). Please fill in every field – if the question is not applicable to your agency please put N/A.

  7. Once you have completed the “Agency” form please save the information.

  8. Copy and save the blank “Site Locations” form (p-2) as many times as necessary on your computer (according to the number of Site Locations that your Agency maintains).

  9. Complete one form for each of your Site Locations.

  10. Copy and save the blank “Service/Program” form (p-3) as many times as necessary on your computer (according to the number of Services/Programs that your Agency provides).

  11. Complete one form for each Service/Program. This form looks very similar to the “Agency” form, but it has additional important information.

  12. Please only fill out the Site Location and Service/Program profiles (p-2 and p-3) according to the number of Site Locations (p-2), Services/Programs (p-3) that your Agency maintains.

Once you have completed all of the information please save all of the profiles on your computer and then email to Submit

Inclusion and Exclusion Criteria:

Inclusion and exclusion criteria have been developed and approved by the governance of the NERC.  The criteria include not-for-profit health and human services providers and for profit providers of services. The inclusion and exclusion criteria will be reviewed on a yearly basis by NERC and will be updated as needed.  The criteria serve to guide and focus the data development process that can help to prioritize, through sequential order, which non-profit health and human service organizations will be entered into the database.  

                                 Taxonomy Information:

The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 526 W. Las Tunas Dr., San Gabriel, CA 91776; Copyright (c) 1983, 1987, 1991, 2001, 2002, 2003, 2004. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc. If you would like to subscribe to the taxonomy or have questions regarding a taxonomy subscription, Please visit  
Airs/Info Line Taxonomy
Disclaimer: FCSCR reserves the right to make editing and coding changes with regard to the program and services descriptions you provide us.